Saturday, February 16, 2008

VMware Boot From ISO Image

VMware-boot-from-iso-image-2





One of the nice features of VMware workstation is the feature that gives the user of the the software the ability to boot from an ISO image. This is a great feature and another display of some of the great thought put into this application.

If the computer on which VMWare workstation doesn't have a DVD player for example, the ISO image stored on the hard-drive of the host computer or on a network drive can be used to start the installation. The ISO image is read and if it's the installation media for Vista for example, the installation begins.

The guest operating system once installed and during the installation doesn't even "know" that's it's being run virtualized. This is a wonderful feature of VMWare workstation and I often find myself asking why didn't this solution come out many years ago as it's a terrific aid for testing and support of applications. With seperate operating sytems, virtual of course, tests can be run much easier as there's realy no restore to perform or drive swapping like in the old days to bring the system back to a state for a re-test.

Computer remote support software

Conferencing And Collaboration - With LiveMeeting



Microsoft LiveMeeting has a new version and some great new features to go with it.

Sign-up for a demo:

LiveMeeting Demo

Read White Paper:

Conferencing and Collaboration White Paper

LiveMeeting 2007 also has an Outlook add-on that allows you to send invitations in Outlook for online conferences. Microsoft LiveMetting is part of Microsoft's 365 Online Cloud application offering.

Remote support on the web is can also be found in a cloud based or Internet based access for clients and technicians. Software applications have changed so much that the cloud or SaaS providers can offer all applications that were once only found locally installed on the enterprise or small medium business network own hardware. Vitalization and multi-tenant applications and server services such as Active Directory and other services such as Microsoft Exchange email mailboxes.
Web based remote support software which began as a customer premisss installed application for computer remote control changed to a hosted solution very rapidly. Self hosted are installed applications for support still exist and flourish because the need to have a closed app, that it with no Internet access, is still la requirement in many offices which limit access to the Internet by many of their users. The most substantial difference is that once web based remote support required many firewall and router changes to be effected. That applied also to basic computer remote control access as well.
As time went on,. there has been a lesser need to change firewalls or router configuration for Internet based remote support software to function. This has created a huge technical support industry for just supporting the technical industry. This is a form of technology supporting technology. Remote support software has made a huge difference in how small and medium businesses are supported and with cloud computing taking one more and more of the daily hardware architecture for many businesses, remote support software is the way they are supported. Cloud based hardware or IaaS, Infrustucture as a Service, is part of the cloud solutions and remote support software often is built into many of these solutions.

Although Microsoft does not characterize or market their Microsoft Meeting product as web based remote support software, the software has the ability to help people assist each other. It has screen sharing capabilities and meant for online conferencing and online meetings but the fact that remote access and computer sharing options are available, web based remote support software is a feature of the application, possible and works very well. It's would be a solution that's not only useful for online collaboration but also for technical support when needed although it's primary function and purposed is not for remote support.


Computer & Networking News and Reviews: Remote Support Software Solution

Computer & Networking News and Reviews: Remote Support Software Solution


Microsoft LiveMeeting

I had the luck to see not only a demo of Microsoft's newley updated online application for collaboration, conferencing, and support but it was used for real in a support session whilst wowrking with a client to resollve some applciation issues on one of their server.

The application was a document imaging and database application purchased in an effort to help the office go paperless and their were some issues that were being logged and tracked. After some time had elapst, the support group for the application wanted to login to the server remotely to take a look and to apply some fixes to help resolve the problem the customer was having with their desktop software.

The issue was feezing and without the use of the applciation is full force roll-out yet, this was considerably odd behavior. The computer support company logged in using Livemeeting from Microsoft and we gave them access tot he server for remote support. the software worked grweat and very quick, the support group was able to access all aspects of the server and we still maintained control of the server's desktop keyboard and mouse movements too.



Sign-up for a demo:

LiveMeeting Demo

Read White Paper:

Conferencing and Collaboration White Paper

Conferencing, Collaboration and Support

Supporting Technology with Technology.

Supporting Technology with Technology

Microsoft LiveMeeting has a new version and some great new features to go with it.

Sign-up for a demo:

LiveMeeting Demo

Read White Paper:

Conferencing and Collaboration White Paper