Wednesday, January 18, 2006

PC Remote Control On Demand

Computer Remote Control for Support Over the Internet The Citrix problem is still there. I'll be attempting to solve this mystery now. I'm going to need a lot of luck as this is a deep server problem with a lot of layers. There's the desktop, server, Citrix 3.0, ICA client, printers and their drivers. Plus there are users online in published apps while I'm trying to work out the problem. fast forward a bunch of years, and many upgrades and changes to Citrix, I still deal with Citrix issues. The most latest is Citrix with ProfileUnity Flexapp. Liquidware's profile unity can be useful if setup in the right environment for the right purpose. For the current situation, I can see it's benefits however it's been a struggle. Main issue has been recently, profile unity just stopped mounting virtual desktops for the users. Profile unity support said they've seen their software do this and recommend changing the system to use a service account rather than a user account. One of the initial problems with that statement however is Liquidware Professional services installed, configured and setup the software. So if this was a known issue that could occur, it all should have been setup to use a service account from the beginning. Liquidware is best useful for situation where desktops are pooled and there are many users. In the present environment, there are only 70 virtual desktops. They are persistent and the users are assigned to the desktop. So one of the best benefits for Liquidware usage is the ability to load the user's profile from different desktops accessed. 

No comments: