I connected to a customer's server computer using a subscription I have for pc remote control on-demand software from a service provider. I had to check on a DHCP problem. This domain has to DHCP servers for redundancy. One had a portion of the IP subnet and the other has another portion of the subnet. It's spil almost down the middle. It seems that for some reason the dhcp on one of ther servers was not responding and all leases were out for computers on the first scope. The solution was a stop and restart of the services.
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Link to post with related topic - Computer Support - Adventure (Rated PG): Remote Support Software