Remote Support Software

Livemeeting is more than conferencing and collaboration software. Microsoft has released a new version of their online meeting software. What many people don't know, is that not only do you get a high quality, top-notch program for online conferences for product demonstrations and demos but tech also get a tool for providing web based desktop and server support through the web.

Help desk remote support system that lets technicians, application support specialists, developers, engineers, etc., remote control for remote support any PC anywhere on the Internet or a local (LAN or private WAN) network anywhere within your organizations network infrastructure and even over virtual networks such as VPNs (Virtual Private Networks) or virtual computers (such as VMWare or VirtualPC). It works on-demand in only seconds for faster delivery of pc remote support software.

Allows you to quickly view the desktop (or desktops) of remote client computers and to provide them with fast, high quality support within a minimal amount of time. A remote technical support and training or software demonstration tool that raises the standard of standard support and assists greatly in reducing support costs.

Specializing in remote support software enabling online remote support, computer remote control software, remote assistance and online customer support. Provide online computer remote support to customers or employees. Web based desktop remote support to remote control and support PC desktop computers and server anywhere over the Internet.

Providing online pc remote control software for support call centers and helpdesk groups. Provide support to your employess, customers and/or clients using pc remote control - it's an effective and simple and effective support method for clients and users to have confidence and comfort with your remote support and technical knowledge (expertise).

Computer Remote Support Software

PC Remote Support

More PC Remote Support Detailed Product Information:

PC Remote Support

Remote desktop control and management through web based online remote pc control software for support and help desk professionals. Useful and simple remote desktop and support software that requries no activex add-on installations into the web browser (that are stopped by pop-up blockers and confuse average computer users). With remote access solutions for small and large tech support businesses, VARs, systems integrators, information technology consultants, etc., and providing full featured software for remote desktop support.

Cisco 2811XM Installed fine

A local bank has asked my company to swap out some aging routers for new Cisco 2811XM series routers for the branches and a couple of 3825 series for the core. the first of the branch routers went in today with out a hich. I prepped the router in the office with updates to the IOS and setup the router's start-up and running configuration to match the old router this was replacing. The difference being this unit had different port enumerations. I did call in for some tech support on a DR site branch. I must say Cisco's TAC is not as good as it used to be. below is an image of the 2811XM router. They are bit larger that the 2600 series.

Tech support software to allow remote computer control through the web:

Software for PC Remote Support

Applications such as software for PC remote support allows for access to remote computer users computers through the web for support. Once connected, the technician can work on desktop applications, operating system problems, mis-configurations, or network router (internet routers too). Although most remote support applications won't permit direct remote control access to routers on an internal network, they do get access onto a computer desktop or server that is on the remote local network. From that point, the router can be accessed. Alternatively, SSH (or even less secure Telnet) can be enabled on the router and access from the Internet could be enabled on the edge router/gateway. 4RemoteSupport software for PC remote support provides such a method for access via the Internet. Web based software for PC remote support enables technical support remote access to an internal computer. Once on the remote computer on the remote network, the computer can be used a jump point to the router.  Although web based software options for SSH online applications aren't common, there are installable or desktop based applications for SSH connections to routers. Most SSH implementation are installed 32bit or 64 bit applications such as Secure CRT. Others that are lighter and can run without installing are for example Putty. It is a portable executable application that can just simply be run from a command prompt or by double-clicking the main executable file for supporting devices remotely.

More Info:

Software for PC Remote Support

Previous post entries with similar topic:http://remotesupportpc.blogspot.com/2006/10/remotely-support-desktops-over.html

http://remotesupportpc.blogspot.com/2006/06/remote-support-software.html

Blog:

Evolution of Technology and Support - Desktop Tech Support